Terms & Conditions

Welcome to The Bookish Builder. By accessing our website or engaging our services, you agree to these Terms and Conditions.

If you do not agree with these terms, please do not use our website or engage our services.

About Us

Custom carpentry for book lovers, bookstores, authors, and literary events. Whether you're creating the home library you've always imagined, fitting out a bookstore, or planning an eye-catching display for your next event, The Bookish Builder combines quality craftsmanship with a genuine love of books. Every project is thoughtfully designed and built to showcase the stories you love.

Business Name: The Bookish Builder

ABN: 57 380 475 975

Email: buildbookish@gmail.com

Phone: 0499 778 303

Location: Brisbane, Queensland

Services

We provide services including but not limited to:

  • Small residential renovations

  • Bookstore and retail fit-outs

  • Custom-built furniture and bookstands

  • Event backdrops and display structures

  • Design consultation

All services are subject to availability and written acceptance of a quotation.

Quotes

Quotes are:

  • Valid for 30 days unless otherwise stated.

  • Based on the information provided at the time.

  • Subject to change if the scope of work changes.

  • Exclusive of unforeseen structural issues unless specifically included.

Acceptance of a quote constitutes acceptance of these Terms and Conditions.

Deposits

For custom work or booked projects, we may require a deposit before work commences.

Typical deposits may include:

  • 20–40% for custom products

  • 30–50% for renovation or fit-out projects

Deposits are generally non-refundable once materials have been ordered or work has commenced.

Payments

Unless otherwise agreed:

  • Deposits are payable before work begins.

  • Progress payments may apply for larger projects.

  • Final payment is due upon completion or prior to delivery.

  • Ownership of goods remains with us until full payment has been received.

  • Late payments may incur interest or debt recovery costs where permitted by law.

Custom Products

Custom-made products including bookstands, shelving, display units and event backdrops are manufactured specifically for each customer.

Because they are custom-made:

  • Minor variations in timber grain, colour and finish are normal.

  • Dimensions are manufactured within reasonable tolerances.

  • Orders cannot be cancelled after production has commenced unless agreed in writing.

Renovation and Building Works

Project timelines are estimates only. Delays may occur due to:

  • Weather

  • Material shortages

  • Supplier delays

  • Site access restrictions

  • Hidden structural issues

  • Variations requested by the client

We will communicate any significant delays as soon as reasonably practicable.

Variations

Any changes requested after acceptance of a quote may result in:

  • Additional costs

  • Extended completion times

  • Revised quotations

Variations must be agreed upon before the additional work proceeds.

Site Access

Clients agree to provide:

  • Safe and reasonable access to the site

  • Utilities where required

  • Removal of personal belongings where necessary

We reserve the right to suspend work if the site is unsafe.

Warranties

We warrant that our workmanship will be completed with reasonable care and skill.

Manufacturer warranties apply to products supplied by third parties where applicable.

Nothing in these Terms excludes rights provided under the Australian Consumer Law.

Returns & Refunds

Custom-built products are generally not eligible for change-of-mind returns.

If a product arrives damaged or defective, please notify us within 7 days of delivery.

Where required under Australian Consumer Law, we will repair, replace or refund eligible goods as per our Returns and Refunds Policy which you can read here.

Delivery

Delivery dates are estimates only. Risk passes to the customer upon delivery or collection.

Customers should inspect products upon receipt and report any damage promptly.

Intellectual Property

All website content, designs, photographs, drawings and branding remain the property of The Bookish Builder unless otherwise agreed.

Custom designs remain our intellectual property unless specifically transferred in writing.

Photography

Unless otherwise agreed, we may photograph completed projects and custom products for use on our website, social media and marketing materials.

If a client requires confidentiality, this must be requested before work begins.

Website Use

You agree not to:

  • Use our website unlawfully.

  • Attempt to interfere with website security.

  • Copy or reproduce website content without permission

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses arising from the use of our website, products or services.

Nothing in these Terms limits rights that cannot legally be excluded under Australian law.

Privacy

Any personal information collected is handled in accordance with our Privacy Policy which you can read here.

Force Majeure

We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, industrial action, government restrictions or supplier failures.

Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this website.

Contact Us

If you have any queries about our Terms & Conditions please contact us at buildbookish@gmail.com